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If Damage Occurs



Even the most cautious excavator can occasionally cause damage to a buried facility.  In the event a facility is damaged or dislocated during excavation or demolition, Section 7. of the Illinois Underground Utility Facilities Damage Prevention Act states the person responsible for the excavation or demolition shall immediately notify the affected utility and then contact JULIE, Inc. at 811 or 800-892-0123.   

Please be prepared to give the following information to the JULIE operator:

When notifying the affected utility, please call Directory Assistance for utility company phone numbers.  JULIE agents DO NOT have this information available to them.