Home | Site Map | Disclaimer | Contact Webmaster | Enter Your Locates via WRTE
Locate Rodeo
Calendar
Free Materials
811 Campaign
Press Room
Support
Education
Archives
About Us
Calling JULIE
Newtin RTE
Request Process
Types of Locates
Utility Response
Digging Safely
Law/Policies
Enforcement
Membership


 28 Day Ticket Life
Who Makes The Call
Excavator Handbook
Dig Site Accuracy
Section Requirements
Tolerance Zone
28 Day Ticket Life
Non-members
Reasonable Practices
Second Requests
Utility Contacts
After February 29, 2004, when the excavation or demolition project will extend past 28 calendar days from the date of the original notice provided under clause (d), the excavator shall provide a subsequent notice to the owners or operators of the underground utility facilities or CATS facilities in and near the excavation or demolition area through the State-Wide One-Call Notice System or, in the case of excavation or demolition within the boundaries of a municipality having a population of at least 1,000,000 inhabitants that operates its own one-call notice system, through the one-call notice system that operates in that municipality informing utility owners and operators that additional time to complete the excavation or demolition project will be required.  The notice will provide the excavator with an additional 28 calendar days from the date of the subsequent notification to continue or complete the excavation or demolition project. (Section 4 of the Underground Utility Damage Prevention Act.) 

The 28-day provision is based on calendar days (not business days).

Locate requests will be valid for 28-calendar days including the day of the call. The JULIE operator will not automatically read the expiration date to the caller on the original request, but will give you this information upon request.  On any subsequent "Extention" of your locate request, the operator will automatically provide the expiration date to the caller.

For example, a locate request called in on the first day of the month needs to be extended on or before 11:59 p.m. on the 28th day of the same month to meet the extension provisions of the state law.  Call center operators are available at 1-800-892-0123 to process locate requests 24 hours a day, 7 days a week. 

An excavator can extend their locate request ticket between Day 20 and Day 28.

Extended tickets will receive a new 28-day ticket life beginning on the extension date.

No changes affecting the jobsite address, extent of work or work type will be allowed on the “extend” locate request ticket--a ‘New’ ticket will be assigned to the excavator if any of these changes are required.

Extend locate request tickets will be considered a request for locates and require a 2-working day/48 hour advance notice prior to being valid. 

To help avoid delays and/or interruptions on the job, extensions need to be requested in a timely manner that allows for the two working days.  Extensions requested within the last two working days of a dig number’s 28-day ticket life might require the excavation project to stop until the extension request becomes valid.

An extend request does require members to locate unless the caller indicates "no need to mark."   However, stating this does not remove the 2 working day wait time for the ticket to be valid. 

At no point in this extend process is the 14-day rule relevant. 

Only New/Normal priority locate request tickets and Joint Meets can be extended.

Emergency, Damage, Design and Short Notice locate request tickets cannot be extended.

An excavator’s request for locates will maintain the same locate request number on all subsequent requests for locates for a period up to 5 months from the initial call. Projects that require a longer period to complete will be issued a new dig number during the next call.

Excavation MUST begin within 14 calendar days of initial locate request.

Once the excavator has started digging within the first 14 days, any subsequent calls (extend, remark etc.) on that dig number do not have a 14-day restriction. 

A new member lookup will be done during each extend operation just in case a new facility owner is now in or near the jobsite. The list of members to be notified will be read to the excavator on all extend operations. JULIE hopes to be able to identify members who are new to the list in order to best inform the excavator.

A Refresh request is NOT the same as an Extend request.

If outside factors (i.e. weather, construction activity or vandalism) at the dig site have caused the markings to become undistinguishable, a request for remarks is required.  This request does not mean that the ticket has been extended.  The excavator must specifically request an extension if the project is scheduled to go beyond the 28-day ticket life.