State law requires you to contact JULIE before you start any project, no matter how small the project or how deep you plan to dig. State law requires that the excavator actually doing the digging call JULIE with the locate request information. This can include a personal representative or employee of the company engaging in the excavation activity.
There are several convenient ways to reach JULIE:
- Call Before You Dig
8-1-1 is the nationwide toll-free number for locate services.
Call JULIE’s toll-free number
Our toll-free number – 1-800-892-0123 – is staffed 24 hours per day, 365 days per week
- Click Before You Dig
Remote Ticket Entry
Remote Ticket Entry (RTE) is a program that lets excavators who frequently call JULIE enter their own locate requests. A free training is required. Check training dates or learn more.
You can now enter your own locate request if you have a valid email address and a single-address excavation. You will receive a confirmation email from JULIE, Inc. along with general information pertaining to the excavation project. E-requests are processed by JULIE before the start of the next business day. The legal start date and time will be 48 hours from the time that JULIE processes your locate request. NOTE: Your E-request is not valid until you receive an email confirmation from JULIE, Inc. with a start date and time.
The call and JULIE's services are free.