REMOTE TICKET ENTRY
Remote Ticket Entry (RTE) is a program that lets excavators who frequently call JULIE enter their own locate requests.
Benefits of Using Remote Ticket Entry
- It is fast, easy and convenient. RTE users directly enter their locate requests via the Internet from their work, home office or vehicle without delay or interruptions
- RTE users can conveniently print out the member codes on their locate request ticket
- Eliminates confusion about what was requested on the locate request
- RTE users have access to the same mapping system and drop-down screens used by JULIE call center agents
- Provides access to previous locate requests
- RTE training is available at no cost
- Ticket available on site in case of damage to underground lines
If you have questions regarding this program or would like to schedule a training to become a remote user, please contact the JULIE Computer Operations Department at 815-741-5011.
Click here for RTE Webinar training dates and registration form.
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