JULIE Law Change
The Law
JULIE Board Policies
Section 4 - 28 Calendar Day Ticket Life
In this section of the Law a new paragraph creates a “ticket life” or specific expiration date for the locate request processed through the JULIE System (note:  effective March 1, 2004).  This concept is considered a national industry best practice.

(g)  After February 29, 2004, when the excavation or demolition project will extend past 28 calendar days from the date of the original notice provided under clause (d), the excavator shall provide a subsequent notice to the owners or operators of the underground utility facilities or CATS facilities in and near the excavation or demolition area through the State-Wide One-Call Notice System or, in the case of excavation or demolition within the boundaries of a municipality having a population of at least 1,000,000 inhabitants that operates its own one-call notice system, through the one-call notice system that operates in that municipality informing utility owners and operators that additional time to complete the excavation or demolition project will be required.  The notice will provide the excavator with an additional 28 calendar days from the date of the subsequent notification to continue or complete the excavation or demolition project. 

HELPFUL REMINDERS

The 28-day provision is based on calendar days (not business days).

Locate requests will be valid for 28-calendar days.  The JULIE operator will not automatically read the expiration date to the caller on the original request, but will give you this information upon request.  On any subsequent "Extention" of your locate request, the operator will automatically provide the expiration date to the caller.

For example, a locate request called in on the first day of the month needs to be extended on or before 11:59 p.m. on the 28th day of the same month to meet the extension provisions of the state law.  Call center operators are available at 1-800-892-0123 to process locate requests 24 hours a day, 7 days a week. 

An excavator can extend their locate request ticket between Day 20 and Day 28.

Extended tickets will receive a new 28-day ticket life beginning on the extension date. For example, a ticket extended on the 20th day will be valid for 28 more calendar days from the date it was extended. JULIE representatives recognize that this new 28-day period will overlap with the previous 28-day period. An extend operation will result in a revised ticket indicating that “the job is ongoing" being sent to all members with facilities in or near the job site.

No changes affecting the jobsite address, extent of work or work type will be allowed on the “extend” locate request ticket--a ‘New’ ticket will be assigned to the excavator if any of these changes are required.

Extend locate request tickets will be considered a request for locates and require a 2-working day/48 hour advance notice prior to being valid.

Extend tickets require 48 hours/two working days notice (excluding Saturdays, Sundays and Holidays).  To help avoid delays and/or interruptions on the job, extensions need to be requested in a timely manner that allows for the two working days.  Extensions requested within the last two working days of a dig number’s 28-day ticket life might require the excavation project to stop until the extension request becomes valid.

Only New/Normal priority locate request tickets and Joint Meets can be extended.

Emergency, Damage, Design and Short Notice locate request tickets cannot be extended.

An excavator’s request for locates will maintain the same locate request number on all subsequent requests for locates for a period up to 5 months from the initial call. Projects that require a longer period to complete will be issued a new dig number during the next call.

Excavation must begin within 14 calendar days of initial locate request.

A new member lookup will be done during each extend operation just in case a new facility owner is now in or near the jobsite. The list of members to be notified will be read to the excavator on all extend operations. JULIE hopes to be able to identify members who are new to the list in order to best inform the excavator.

A Refresh request is NOT the same as an Extend request.

If outside factors (i.e. weather, construction activity or vandalism) at the dig site have caused the markings to become undistinguishable, a request for remarks is required.  This request does not mean that the ticket has been extended.  The excavator must specifically request an extension if the project is scheduled to go beyond the 28-day ticket life.