DELIVERY METHODS

Every JULIE member is responsible for ensuring that their ticket receiving device is operational 24 hours a day/7 days a week. The sites below are sources for ticket receiving and management systems.   

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Printer

Messages are sent to a specified printer location.

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Email

Member designates an email address for delivery purposes.

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Mobile Text Device

Delivery format designed to accommodate mobile text devices such as cell phones and Blackberry-type units.

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Fax

Messages are sent via fax to designated machine.

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Manually

A JULIE representative contacts member to manually delivery the message.

Mobile Text Device Formats

Short Mobile Format - For text devices with limited character capacity, the data transmitted in this format contains just the basic and most essential elements of the locate request. Dig number, priority, dig start date and time, dig site address, caller name and caller telephone number are included in this format.

Long Mobile Format - For text devices with higher character capacities, this format contains all of the information listed above plus the nearest cross-street, additional jobsite location information, work type, extent, excavator company name and address, and site contact name and telephone number (depending on device limitations).

While these formats do not include all of the information typically included on locate requests transmitted to printers, email and fax machines, the new mobile formats can alert members about a pending excavation with sufficient information to be able to respond while in the field or away from the office.

JULIE members have the option to have selected locate requests such as emergency or high priority tickets sent to their mobile device in addition to their normal ticket receiving destination.


TICKET RECEIVING & MANAGEMENT SYSTEMS SOLUTIONS

Every JULIE member is responsible for ensuring that their ticket receiving device is operational 24 hours a day/7 days a week.  The sites below are sources for ticket receiving and management systems.