JULIE locate requests are valid for 28 calendar
days including the day of the call. For example, a locate request called
in on the first day of the month would need to be extended on or before
11:59 PM on the 28th day of the same month.
Extending Your Request
An excavator can extend their locate request ticket between day 20 and day 28 by
calling 811 or 800-892-0123. Extended tickets will receive a new 28 day
ticket life beginning on the extension date. Be aware that only new/normal
locate request tickets and joint meet requests can be extended.
Emergency, damage, design stage and short notice
locate requests cannot be extended.
No changes affecting the jobsite address, extent of work or work type will be allowed on an extended locate request ticket. A new locate request will be issued to the excavator if any of these changes are required.
Extend locate request tickets will be considered a request for utility marks and require a 48 hour (two working day) advance notice prior to being valid.
To help avoid delays and/or interruptions on your job, extension need to be requested in a timely manner that allows for the 48 hour (two working days). Extension requested within the last two working days of a dig number's 28 day ticket life might require the excavation project to stop until the extension request becomes valid.
An excavator's request for locates will maintain the same dig number on all subsequent requests for locates for a period of up to 5 months from the initial call. Projects that require a longer period to complete will be issued a new dig number during the next call.
A new member lookup will be done during each extend operation in the event a new facility owner is now in or near the jobsite. The list of members to be notified will be read to the excavator on all extend operations.
Refresh vs. an Extend Request
It outside factors such as weather, construction activity or vandalism at the
dig site have caused the markings to become undistinguishable, a refresh (a
request for remarks) is necessary. A refresh
request does not mean that the ticket has been extended.
The excavator mush specifically request an extension if the project is scheduled
to go beyond the 28 days ticket life.
Fourteen Day Rule
Excavation MUST begin within 14 calendar days of the initial locate request.
Any subsequent calls (extend, remark, etc.) on that dig number do not have a 14
day restriction.
At no point in the extend process is the 14 day rule relevant.