Online Ticket Request for Homeowners or Excavators
Planning a home improvement project such as planting a tree, adding annuals to your garden or building a deck? See other examples of common DIY projects requiring a notification to JULIE first.
Are you a homeowner or contractor with a single-address, non-emergency project that requires digging?
Avoid potential hold times by entering your locate request online using our E-Request option. E-Request is fast, free and easy to use.
- JULIE’s online system is available 24 hours a day, 7 days a week.
- This is a free service.
- No training required.
- All you need to place a locate request is a valid email address.
- Simply click here to get started.
Once you enter the E-Request, a JULIE staff member will process the request before the start of the next business day. The legal start date and time will be 2 business days from the time a JULIE staff member processes your locate request.
NOTE: Your E-Request is not valid until you receive an email confirmation from JULIE, Inc. with a start date and time.
For helpful hints to streamline the process, view our E-Request tips.
Online Ticket Request for Professional Excavators
JULIE offers a self-service, no-cost option for professional excavators working in Illinois who want to enter and submit their own locate requests. Excavators must complete a free, one-hour webinar training course to use Remote Ticket Entry (RTE). Click here to learn more.
In addition, another helpful self-service program for excavators is the Remark-Extend-View (REV) tool.