WAYS TO REACH JULIE
Protect yourself and your family. There are two convenient ways to reach JULIE and submit a locate request. Both the call and service are free.
1. CLICK BEFORE YOU DIG
You can conveniently enter your own, self-service locate request anytime (24/7/365) if you have a valid email address and a single-address excavation. You will receive a confirmation email from JULIE along with general information pertaining to the excavation project. E-Requests are processed by JULIE before the start of the next business day. The legal start date and time will be 2 business days from the time that JULIE processes your locate request. NOTE: Your E-Request is not valid until you receive an email confirmation from JULIE with a start date and time.
Avoid potential delays or wait times during peak periods and submit your own locate request at any time. Before entering your E-Request, click here for helpful hints to streamline the process.
2. CALL BEFORE YOU DIG
You can reach one of our helpful JULIE Call Center Agents by simply calling 8-1-1. In fact, call 8-1-1 from anywhere in the country at least 2 business days prior to digging and your call will automatically be routed to your local one-call center such as JULIE in Illinois.
Both 8-1-1 and our toll-free number – 1-800-892-0123 – are staffed 24 hours per day, 365 days per year. There is no reason to take a chance with safety.