Requesting An Extension
JULIE locate requests are valid for 28 calendar days including the day of the call. For example, a locate request made on the first day of the month would last until 11:59 PM on the 28th day of the same month.
If your excavation project will not be completed within the allotted 28-day time frame, you must request an extension between day 20 and day 28. It’s free—and easy with JULIE’s online tool Remark-Extend-View (REV). You also may call 811 or 1-800-0123.
- Only new/normal locate request tickets can be extended. Emergency, damage, design stage, short-notice and joint meet locate requests cannot be extended.
- No changes can be made to the jobsite address, extent of work or work type on an extended locate request ticket. A new locate request must be issued if any of these changes are required. Remarks can be added to an extended locate request to specify a certain area be re-marked instead of the entire extent shown on the initial locate request.
- Extended locate request tickets are considered a request for utility marks unless the caller specifically states no marks are needed. If marks are requested, they require two working days advance notice. Extensions requested within the last two working days of a locate request may delay your excavation project until the facility owners have marked.
- Locate request extensions maintain the same dig number as the initial locate request for a period of up to 5 months from the initial call. Projects that require a longer period to complete will be issued a new dig number at the end of the five-month period.
- JULIE’s servers will do a new member lookup during each extend operation to see if there is a new utility line owner near the jobsite to be notified.
Need to request an extension? Have your Dig Number ready and click here.