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FAQs

FREQUENTLY ASKED QUESTIONS

Pre-marking

1. If we are installing miles and miles of fiber along road rights-of-way, do we physically have to pre-mark the entire extent of each ticket?

If you are installing miles of fiber you have a Large Project and it would be recommended to hold a Joint Meet and pass out plans, schedules, sequence of installation, number of crews, etc. The first set of tickets submitted after a Joint Meet would require 5 days advance notice and physical pre-marking then the remaining would be submitted as agreed to at the Joint Meet. When at the Joint Meet, you and the attending facility owners or operators can review plans and see if they are defined enough to be used in place of physical pre-marking. Without a Joint Meet you would be required to physically pre-mark all locate tickets or provide a clear and concise verbal description.

A verbal or written pre-mark is adequate when the scope requested to be marked is narrow and explicit enough to prevent marking beyond the actual area of excavation or demolition. An existing above ground fixed structure may be referenced as a verbal or written pre-mark. Example: Extent on the ticket reads ”Locate Entire Property” type of work install drop. That is vague. A better verbal description would be – Locate a 10-foot wide path from the electric meter on the rear of the house around the East side of the house then South for approximately 50 feet to the road Right of Way then go East along the North Right of Way of the addressed street for approximately 30 feet to the handhold.
Yes – it would depend on the type of work being proposed.

The burden of proof would be on you to prove the proposed excavation site was pre-marked prior to submitting your locate ticket. It is a best practice to take pictures of your pre-marks just as the locators take pictures of their utility facility marks.

Timelines

5. Can you explain the definition of a day including how the 2 days (NOT including the day of the call) and 10 days (for dig by date) are calculated?
A day is a full 24 hours of a day. A day does not include weekends, JULIE recognized holidays, and the day you contact JULIE. The law requires a minimum of 2 days advance notice but not more than 10 days advance notice before the start of the excavation.
It does not matter what time of day you contact JULIE because the day you contact JULIE does not count towards your advance notification, a minimum of 2 days but not more than 10 days.

The law requires you to request a remark when the facility marking becomes indistinguishable due to excavation activity, weather, or vandalism. The law requires that you pre-mark the area you are going to request to be remarked prior to contacting JULIE. Only the area where excavation is to continue shall be requested to be remarked. A remark requires a 2-day advance notice and the day you contact JULIE does not count towards the advance notice.

Yes up to 10 days.

Tolerance Zone

9. What will the marks look like when a locator indicates the size of the underground utility line?

If the width of the facility is indicated by a painted number with inch marks, then the excavator has to measure ½ of that number on each side from the center of the painted centerline and that provides the width of the facility. The excavator has to add 18” on each side to provide the width of the tolerance zone from the surface of the earth to the depth of the proposed excavation.

The law provides no exception for depth to the requirement to hand excavate within the tolerance zone to the depth of the proposed excavation prior to using mechanical equipment within the tolerance zone.
There is a 18” tolerance zone around visible utility structures from the surface of the earth to the depth of the proposed excavation.

Joint Meet

12. Is there an opportunity to provide marks at the Joint Meet?

The Joint Meet is not a locate session. After the Joint Meet the excavator will be required to submit their locate tickets based on agreements reached at the Joint Meet. The first set of locate tickets shall be physically pre-marked prior to the Joint Meet and a 5 day advance notice provided on those locate tickets.

If prior to the scheduled meeting date, the facility owner or operator or their locate contractor has not requested an alternate meeting date and time, they will be bound by the agreements reached by those facilities in attendance.

Planning/Design

14. How many days does a member have to respond to a Planning Design Notification?
A facility owner or operator shall respond to a valid planning design request within 10 days after receiving the request or by such other date as shall be mutually agreed upon between the underground utility facility owner or operator and the designer or planner.

Reasonable Control Measure

15. Would a facility owner/operator or its contract locator be allowed to request time if an area is not part of the Reasonable Control Measure and/or the excavator is not a member or its sub-contractor?
Yes, there is no provision to prevent the facility owner or operator or their locate contractor from requesting additional time to perform the needed locate and marking.
If the excavator denies the request for additional advance notice they will be required to provide a reason for the denial. The law states that both the excavator and facility owner or operator shall work in a good faith effort to establish a mutually agreeable date and time for the completion of the request.

The locate ticket is a historical notice and will not change. The notification of the ticket for additional advance notice will contain the date and time that has been agreed to so both parties will have that information.

Watch & Protect

18. How do you document a request for Watch and Protect?
The facility owner or operator can provide a response code through the Positive Response system notifying the excavator that they want to be on site during an excavation near their facilities within the proposed excavation extent. The facility owner or operator is required to contact the excavator and work with their schedule to perform the watch and protect.

Positive Response

19. Is it mandatory for an excavator to check the Positive Response System?

The Positive Response system was developed so that when all notified facility owners or operators have provided a response of all clear or marked, the system sends the excavator a notification informing them that all have responded with an all clear or marked. The law requires the excavator to acknowledge those responses and at that time the excavator is valid to dig even before the dig start date and time on the locate ticket. The system also transmits a notification at the valid dig start date and time providing the responses received by the facility owners or operators.

No. The expiration date is 25 days after the notice is made to JULIE.

The excavator is required to provide which facility owner or operator was nonresponsive to the locate ticket by the valid dig start date and time. The call center agents will have access to the Positive Response System responses and do not accept no-shows for facility owners or operators who have provided a response before the valid dig start date and time.

It was developed to allow for ticket management systems to interact with it via an API.  The list of codes for the system are available by clicking here.  For more information on the Positive Response System, click here or contact Member Services – memberinfo@julie1call.com

Locatable Laterals

23. Does this include all utility types?

Yes. All laterals within the public right-of-way or utility easement that are completely replaced or newly installed are required to be made locatable by electromagnetic means or equally effective means.

Excavator Request Own Ticket

24. If a general contractor and subs are doing work at the same time does each company need to request their own dig ticket?

Yes, the law requires the excavator make the request. Excavator is defined as any person or legal entity, public or private, that engages in excavation or demolition work.