Ways to Reach Us

There are two convenient ways to reach JULIE. This is a free service.

1. Click Before You Dig Using E-Request

You can now enter your own locate request if you have a valid email address and a single-address excavation. You will receive a confirmation email from JULIE, Inc. along with general information pertaining to the excavation project. E-requests are processed by JULIE before the start of the next business day. The legal start date and time will be 48 hours from the time that JULIE processes your locate request. NOTE: Your E-request is not valid until you receive an email confirmation from JULIE, Inc. with a start date and time.

Before entering your E-request, click here for helpful hints to streamline the process.

2. Call Before You Dig

In Illinois, safe digging starts when you call JULIE at 8-1-1.  Yes, it’s that easy. 8-1-1 is the nationwide 3-digit number to have your underground utility lines marked at no cost.

Call JULIE’s toll-free number
JULIE’s  toll-free number – 1-800-892-0123 – is also available to call for a locate request.  Both 8-1-1 and 1-800-892-0123 are staffed by JULIE Call Center agents 24 hours a day/7 days a week.

Simply call at least 2 business days before you plan to dig and a helpful call center agent will assist you with your locate request. Both the call and services are free.

 

811 Chicago – City of Chicago
JULIE covers the state of Illinois, outside the city limits of Chicago. You can reach 811 Chicago by calling 8-1-1.