About Us

JULIE, Inc. (JULIE) is a non-for-profit corporation dedicated to keeping Illinois safe and connected. Across the country, every nine minutes an underground utility line is damaged because someone decided to dig without calling a one-call center such as JULIE first. This is a free service.

In Illinois, safe digging starts when you call JULIE at 8-1-1.  Yes, it’s that easy. 8-1-1 is the nationwide 3-digit number to have your underground utility lines marked at no cost. If you are digging within the City of Chicago’s Corporate Limits, you can reach 811 Chicago by calling 8-1-1 or 312-744-7000.

Purpose
JULIE stands for Joint Utility Locating Information for Excavators. The mission of JULIE is to provide Illinois excavators and underground utility facility owners with a continuously improving one-call message processing and damage prevention education service for the safety and protection of underground facilities and the community. JULIE neither owns nor marks any underground utility lines.

History
JULIE began operations in Will County as a not-for-profit corporation on Aug. 1, 1974. It expanded to include all of Illinois except the city of Chicago in December 1980. Thanks to successful initiatives and the active participation of our members, JULIE has established itself as one of the largest one-call centers in the nation with more than 1,930 members. JULIE, Inc. espouses quality, affordability, customer service and a conducive work environment.

Location
JULIE is located at 3275 Executive Drive in Joliet, IL, approximately 30 miles southwest of Chicago. Our call center includes operator stations equipped with the latest technology. Two conference rooms and a state-of-the-art training room are available to JULIE members.

Hours of Operation
JULIE’s Call Center Agents process locate requests 24 hours a day, 365 days per year. To submit a locate request, call either 8-1-1 or 800-892-0123. A convenient online, self-service option called E-Request is also available. There is no cost for this service.

JULIE’s administration offices are open Monday through Friday from 8am to 4pm.