Remote Ticket Entry (RTE), the convenient alternative to calling JULIE for professional excavators, will soon be changing. JULIE is launching a new, cutting-edge ticket entry and message delivery system that will replace RTE in mid-December. As a result, training for RTE has been halted until the transition is complete. If you submit locate tickets through RTE today, you can continue to use the platform until December 15th. And don’t worry, you’ll be receiving more details on how to use the new system before the go-live date. Look for emails announcing webinars and training sessions in upcoming weeks.
If you are not a registered RTE user, you can still enter and submit locate tickets anytime from anywhere from any Internet browser by clicking here.
Interested in learning how to enter Design Stage Notifications? Contact Remote Services/Member Services Manager Paula Browning at pbrowning@julie1call.com to learn more.
Have questions about RTE? Check out the resources below, call the JULIE remote services support team at 815-741-5011 or email memberinfo@julie1call.com.