Why Use Remote Ticket Entry?
Remote Ticket Entry (RTE) is a convenient alternative to calling JULIE, waiting for an agent and having to verbalize your request. Created specifically for professional excavators, this self-service program allows you to enter and submit locate requests anytime from anywhere using a web-based application from any Internet browser.
Benefits Of Using Remote Ticket Entry
- RTE is fast and easy to use
- Only RTE users can add attachments to tickets showing photos or maps of the proposed dig area.
- Submit your locate requests any time from work, home or mobile office without delay
- Enter your own information into the locate request entry form and have access to the same maps and drop-down entry tools as JULIE agents while processing requests
- Receive a dig number immediately after the locate request is submitted along with a list of member utility companies that will be notified
- Submit NEW requests or EXTEND requests for ongoing projects
- Print a copy of your locate request for your records or to send to the job site
- Access locate requests previously submitted—whether you called them in or someone else from your company did
- Best of all, RTE is FREE to all excavators working in Illinois
A FREE 90-minute online training course is required to use RTE.
Interested in learning how to enter Joint Meet or Design Stage Notifications through RTE? Contact Remote Services/Member Services Manager Paula Browning at pbrowning@julie1call.comto learn more.
Remote Ticket Entry Resources:
Learn more about changes to the RTE System to comply with the new 2025 Law:
Have questions about RTE? Check out the resources below, call the JULIE remote services support team at 815-741-5011 or email memberinfo@julie1call.com.
- Quick Reference Guide
- Sample Ticket Entry Screen
- Frequently Asked Questions
- Instructional Videos
- Quarterly E-Newsletter
- Newtin Message Center
- Download Newtin Applications
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