Meet Our Team

ADMINISTRATION

executive director

Mark Frost

Office: 815-741-5010
Email

executive assistant/
payables clerk

Tina Blankenship

Office: 815-741-5948
Email

HUMAN RESOURCES

director of human resources

Dwight Klein

Office: 815-741-5939
Fax: 815-741-5960
Email

payroll/benefits manager

Lydia Rodriguez

Office: 815-741-5667
Fax: 815-741-5960
Email

FINANCE

director of finance

Ryan Horne

Office: 815-741-5684
Email

accounting manager

Kelly Uthe

Office: 815-741-5938
Email

senior accounting administrator

Eileen Parker

Office: 815-531-3839
Email

Payroll Admin/Records Tech

Ginny Baker

Office: 815-741-5952
Email

CALL CENTER

director of call
center operations

Okie Picco

Office: 815-741-5014
Email

call center manager

Jeremy Ervins

Office: 815-741-5009
Email

quality auditor

Kim Fritz

Office: 815-207-5648
Email

quality auditor

Ashlee Martinez

Office: 815-207-5675
Email

MEMBER SERVICES

director of information technology / member services

Jeff Nelson

Office: 815-741-5003
Email

gis developer/
software application engineer

Burt McAlpine

Office: 636-586-0315
Email

member support/remote services

Member Service Representatives

Office: 815-741-5011
Email

member services/
remote services manager

Paula Browning

Office: 815-207-5647
Email

PC/Telecom support
& property manager

Lynette Peel

Office: 815-741-5910
Email

database manager

Debi Andre

Office: 815-741-5018
Email

EDUCATION

director of education
& strategic projects

Amy Chmura

Office: 815-741-5958
Email

education & digital
content manager

Vicki Meyer

Office: 815-741-5962
Email

damage prevention manager
Northern illinois region

Dave Van Wy

Cell: 815-351-5002
Email

damage prevention manager
southern illinois region

Roger Watwood

Office: 217-889-5643
Cell: 217-299-5977
Email

damage prevention manager
central illinois region

Brian MacKenzie

Cell: 217-725-2433
Email

damage prevention manager
Northern Illinois Region/Bilingual

Lucy Martinez

Cell: 815.985.3119
Email

MARKETING & COMMUNICATIONS

director of marketing
& communications

Kevin Chmura

Office: 815-741-5005
Email

public relations manager

Barb Owen

Office: 815-741-5936
Email

For General Inquiries: Email us at info@illinois1call.com

To make a locate request, dial 8-1-1 or 1-800-892-0123 to speak with a Call Center Agent or click here.   Our Call Center is available 24/7/365 to assist you.

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