JULIE’s new state-of-the-art ticket entry and message delivery system gives members more flexibility in how they receive, manage and respond to locate requests. Discover what’s changing for you and the tools available to help you during the transition.
Change can be difficult. We’re here to make it easier. JULIE is providing the training and resources you’ll need to ensure a smooth conversion to the new ticket entry and message delivery system. Join a webinar. Watch a tutorial. Download educational materials.
As a JULIE member, you have access to a variety of resources such as the Newtin mapping system, an exclusive payment portal, valuable databases, ticketing tools, training courses, and more. Our members are also a vital link in the communication process. We rely on them to maintain pertinent information, respond to notifications, and follow best practices to ensure safe digging.
If member facility owners or operators cannot respond to a locate request within 2 days because conditions are defined as beyond reasonable control (BRC), they may request additional time.
Have a single excavation that exceeds the expiration date of a normal notice request? Or a series of repetitive, related-scope excavations? Follow the Large Project process, which includes holding a Joint Meet.
Our members have shaped the JULIE legacy and are the driving force behind innovations to our operations. From the days of phone calls then faxes to today’s fast-paced digital environment, we’re evolving with your input to create the most efficient notification service to prevent underground utility damages.
