Submit Request

Online Ticket Request for Homeowners or Excavators
Planning a home improvement project such as planting a tree, adding annuals to your garden or building a deck?  See other examples of common DIY projects requiring a notification to JULIE first.

Are you a contractor with a single-address, non-emergency project that requires digging?

Avoid potential hold times by entering your locate request online using our E-Request option.  E-Request is fast, free and easy to use.

• JULIE’s online system is available 24 hours a day, 7 days a week.
• This is a free service.
• No training required.
• All you need to place a locate request is a valid email address.
• Simply click here to get started.

Once you enter the E-Request, a JULIE staff member will process the request before the start of the next business day. The legal start date and time will be 2 business days from the time a JULIE staff member processes your locate request.

NOTE: Your E-Request is not valid until you receive an email confirmation from JULIE, Inc. with a start date and time. 

For helpful hints to streamline the process, view our E-Request tips.

Online Ticket Request for Professional Excavators
JULIE offers a self-service, no-cost option for professional excavators working in Illinois who want to enter and submit their own locate requests.  Excavators must complete a free, one-hour webinar training course to use Remote Ticket Entry (RTE).  Click here to learn more.

In addition, another helpful self-service program for excavators is the Remark-Extend-View (REV) tool.