Who Makes the Call?

State law requires you to contact JULIE at least 2 business days before you start any project, no matter how small the project or how deep you plan to dig. This law requires that the excavator actually doing the digging should notify JULIE with the locate request information. This can include a personal representative or employee of the company engaging in the excavation activity.

Protect yourself and your family. There are two convenient ways to reach JULIE and submit a locate request. Both the call and service are free.


You can conveniently enter your own, self-service locate request anytime (24/7/365) if you have a valid email address and a single-address excavation. You will receive a confirmation email from JULIE along with general information pertaining to the excavation project. E-Requests are processed by JULIE before the start of the next business day. The legal start date and time will be 2 business days from the time that JULIE processes your locate request. NOTE: Your E-Request is not valid until you receive an email confirmation from JULIE with a start date and time.

Before entering your E-Request, click here for helpful hints to streamline the process.



You can reach one of our helpful JULIE Call Center Agents by simply calling 8-1-1. In fact, call 8-1-1 from anywhere in the country at least 2 business days prior to digging and your call will automatically be routed to your local one-call center such as JULIE in Illinois.

Both 8-1-1 and our toll-free number – 1-800-892-0123 – are staffed 24 hours per day, 365 days per year. There is no reason to take a chance with safety.