State law requires you to notify JULIE at least 3 but not more than 10 days before any digging project regardless of the project size or depth. Even if you are digging in the same area as a previous project, notify JULIE first.
Weekends and holidays are not included in determining the 3 days advance notice required by law. You may submit a locate request on these days and it will be processed; however, member companies will handle emergencies only. If a holiday falls on a Saturday, the Friday before is observed; if the holiday is on a Sunday, it is observed on the following Monday. The seven holidays recognized by JULIE members are: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day After Thanksgiving, and Christmas.
JULIE personnel do not perform locating or marking services—we alert our member utility companies so they can mark your property for safe digging. Within 3 days of receiving confirmation of your locate request, expect professional locators to mark the approximate location of underground utility lines with small color-code flags or paint at no cost to you.
Member utility companies are only required to mark the underground utility lines they own, not privately installed or owned lines. Click here to see what’s not covered.
Common projects that require notifying JULIE before you dig:
JULIE’s agents cannot assist customers with any weather-related utility damage or other utility concerns. The appropriate utility should be contacted directly to:
Please note: JULIE does not have utility contact numbers for any of the above issues. Contact your local directory assistance or check your utility bill for contact information.