Even the most cautious excavator or homeowner can occasionally cause damage to a buried line. If a utility line is damaged or dislocated, state law requires that the person responsible for the excavation or demolition immediately notify the affected utility and then contact JULIE at 811 or 800-892-0123.
When notifying JULIE, be prepared to give the following information to the call center agent:
JULIE’s call center agents may be able to assist with contact numbers for notifying utility owners.
In the event of a potentially dangerous situation, including the escape of any flammable, toxic or corrosive gas or liquid, state law requires the person doing the excavation do the following:
DO NOT attempt to repair, clamp or constrict the damaged utility unless under the supervision of the utility owner.