Why Use Remote Ticket Entry?

Remote Ticket Entry (RTE) is a convenient alternative to calling JULIE, waiting for an agent and having to verbalize your request. Created specifically for professional excavators, this self-service program allows you to enter and submit locate requests anytime from anywhere using a web-based application from any Internet browser.

Benefits Of Using Remote Ticket Entry

  1. RTE is fast and easy to use
  2. Submit your locate requests any time from work, home or mobile office without delay
  3. Enter your own information into the locate request entry form and have access to the same maps and drop-down entry tools as JULIE agents while processing requests
  4. Receive a dig number immediately after the locate request is submitted along with a list of member utility companies that will be notified
  5. Submit NEW requests or EXTEND requests for ongoing projects
  6. Print a copy of your locate request for your records or to send to the job site
  7. Access locate requests previously submitted—whether you called them in or someone else from your company did
  8. Best of all, RTE is FREE to all excavators working in Illinois

A FREE 60-minute online training course is required to use RTE.

Register For Training

Remote Ticket Entry Resources

Learn about new mapping features:

  1. Introduction of New Mapping Video
  2. Creating a Work Area Video
  3. Additional Mapping Tools Video
  4. Change the Base Map Video
  5. Toolbox Shortcut Information Sheet

Have questions about RTE? Check out the resources below, call the JULIE remote services support team at 815-741-5011 or email memberservices@julie1call.com.

  1. Quick Reference Guide
  2. Sample Ticket Entry Screen
  3. Frequently Asked Questions
  4. Instructional Videos
  5. Quarterly E-Newsletter
  6. Newtin Message Center
  7. Download Newtin Applications
Remote Ticket Entry Login
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