Why Use Remote Ticket Entry?

Remote Ticket Entry (RTE) is a convenient alternative to calling JULIE, waiting for an agent and having to verbalize your request. Created specifically for professional excavators, this self-service program allows you to enter and submit locate requests anytime from anywhere using a web-based application from any Internet browser.

Benefits Of Using Remote Ticket Entry

RTE is fast and easy to use.
Submit locate requests anytime — from work, home, or your mobile office — without delay.
Enter your own information directly into the locate request form using the same maps and drop‑down tools as JULIE agents.
Add attachments (photos or maps of the proposed dig area) — available exclusively to RTE users.
Receive your dig number instantly after submitting your request, along with a list of member utility companies that will be notified.
Print or save your locate request for your records, to bring to the job site, or as a PDF to email if needed.
Submit new requests or extend existing ones for ongoing projects.
RTE users can also cancel requests if a job will no longer take place or if a correction is needed and a new ticket will be submitted.
Access previously submitted requests — whether entered by you or someone else from your company.
Best of all, RTE is FREE for all excavators working in Illinois.

A FREE 90-minute online training course is required to use RTE.

Interested in learning how to enter Joint Meet or Design Stage Notifications through RTE? Contact Remote Services/Member Services Manager Paula Browning at pbrowning@julie1call.com to learn more.

Remote Ticket Entry Resources:

Learn more about changes to the RTE System to comply with the new 2025 Law:

Have questions about RTE? Check out the resources below, call the JULIE remote services support team at 815-741-5011 or email memberinfo@julie1call.com.